Terms and Conditions - Gardener Sutton

Welcome to Gardener Sutton. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms. Please read them carefully before using our services.

1. Definitions

Gardener Sutton: Refers to our company providing gardening and landscaping services.
Client: Any individual or entity that engages our services.
Services: Encompasses all gardening, landscaping, maintenance, and related services offered by Gardener Sutton.

2. Scope of Services

Gardener Sutton offers a range of services including, but not limited to:

Landscape design and installation
Garden maintenance and upkeep
Planting and horticultural services
Pest and disease management
Hardscaping services such as patios and walkways

All services are provided in accordance with industry standards and tailored to meet the specific needs of our clients.

3. Service Agreements

Each service engagement will be outlined in a written agreement detailing the specific services to be provided, timelines, and costs. This agreement becomes binding upon acceptance by both parties.

4. Payment Terms

Clients are required to adhere to the following payment terms:

Invoices: Invoices will be issued upon completion of services or as per the schedule outlined in the service agreement.
Payment Methods: Payments can be made via bank transfer, credit card, or other mutually agreed-upon methods.
Payment Due Date: Payments are due within 30 days of the invoice date unless otherwise specified.
Late Payments: Late payments may incur interest charges as stipulated in the service agreement.

5. Cancellation Policy

Clients may cancel services under the following conditions:

Notice Period: A minimum of 24 hours' notice is required to cancel scheduled services without penalty.
Cancellation Fees: Cancellations made with less than 24 hours' notice may incur a cancellation fee equivalent to 50% of the scheduled service cost.
Rescheduling: Clients may reschedule services subject to Gardener Sutton's availability.

6. Liability

Gardener Sutton strives to provide high-quality services. However, our liability is limited as follows:

Property Damage: We are liable for damages directly caused by negligence during service delivery.
Personal Injury: We are not liable for any personal injuries sustained during or as a result of our services.
Indirect Damages: Gardener Sutton is not responsible for indirect or consequential damages arising from service use.

Clients agree to indemnify Gardener Sutton against any third-party claims resulting from the client's misuse of our services.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Sutton operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that region.

Dispute Resolution

In the event of a dispute, both parties agree to seek resolution through mediation before pursuing legal action.

8. Intellectual Property

All materials provided by Gardener Sutton, including designs, plans, and documentation, are the intellectual property of Gardener Sutton and are protected by applicable laws.

9. Privacy Policy

Your privacy is important to us. Gardener Sutton collects and processes personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Changes to Terms

Gardener Sutton reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes through the provided contact channels. Continued use of our services constitutes acceptance of the updated terms.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will continue to be in full effect.

12. Entire Agreement

These Terms and Conditions, along with any service agreements, constitute the entire agreement between the Client and Gardener Sutton regarding the use of our services.

13. Force Majeure

Gardener Sutton shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, war, or other unforeseen events.

14. Notices

All notices under these Terms and Conditions must be in writing and delivered to the address specified in the service agreement or through agreed-upon electronic means.

Communication Channels

Clients may communicate with Gardener Sutton through email, phone, or other designated communication channels as outlined in the service agreement.

15. Acceptance

By engaging Gardener Sutton's services, the Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.

Effective Date: April 27, 2024